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The One Leadership Trait You're Probably Not Using—But Should Be

08/08/2025
Curiosity

Most leaders aren't curious.

Let's say it plainly, because we've all seen it: leaders who default to telling, fixing, controlling, or judging—far more often than they default to asking.

Why?

Because curiosity is slow, it's uncertain. It doesn't give you that satisfying feeling of control or the rush of authority. Curiosity feels like a detour when you're paid to make decisions and drive outcomes. And let's be honest—many leaders think that if they ask too many questions, it will make them look weak or unprepared.

So they trade inquiry for assumption, curiosity for confidence. And in doing so, they lose the very thing that makes leadership effective: understanding.


The Real Cost of Not Being Curious

Let's start with the risk of skipping curiosity. When leaders don't ask, don't probe, don't explore the "why" behind what's happening, they often:

  • Solve the wrong problems
  • Shut down innovation before it starts
  • Miss early warning signs of burnout, disengagement, or dysfunction
  • Reduce psychological safety on the team
  • Erode trust by assuming instead of understanding

Here's a simple truth: people know when you're not curious. They can feel when you've already made up your mind, when you're not actually interested in their perspective, when your questions are loaded and your answers are ready.

It stings. And it shuts people down.

As Liz Wiseman wrote in Multipliers, "When leaders become the smartest person in the room, they inadvertently shut down the intelligence of others." Curiosity is the antidote to that impulse.


Why Leaders Resist Curiosity

There are five reasons most leaders don't lead with curiosity:

  1. Speed over insight
    In a results-driven culture, pausing to ask "What's going on here?" can feel like slowing down. Ironically, that slowdown often prevents massive rework or poor decisions down the line, but in the moment, it feels inefficient.
  2. Ego
    Leaders often believe their value is in having the answers. Being curious feels like not knowing—and for many, that's threatening, especially if their identity is tied to being the expert.
  3. Fear of what they'll hear
    Some leaders don't want the honest answer. They don't want to know the team is burned out, frustrated, or skeptical. So they avoid curiosity as a defense mechanism.
  4. Bias for control
    Curiosity opens up options. It invites ambiguity. Control-based leaders hate that. It threatens their illusion of order and dominance.
  5. Poor role models
    Many leaders were never led by curious people. They rose through the ranks, watching micromanagers, decision hogs, and fire-fighting executives get rewarded. Curiosity was never part of the playbook.

Curiosity: The Leadership Superpower

But the best leaders? The ones who build real loyalty, uncover the real problems, and develop people instead of draining them?

They lead with curiosity.

Here's why it works—and why it pays off:

1. Curiosity builds trust

When you ask someone what they think and actually listen, it sends a powerful signal: "I value your mind." That's fuel for psychological safety. And trust multiplies when people feel heard.

As Stephen Covey said, "Seek first to understand, then to be understood."

2. Curiosity boosts problem-solving

When leaders ask great questions—"What's the real root of this issue?" or "How would you approach it differently?"—they get better solutions. Not because they're smarter, but because they're pulling insight from more brains.

Good ideas often sound stupid at first. A curious leader doesn't kill them prematurely.

3. Curiosity multiplies engagement

People want to contribute to something bigger. If they feel like a cog, they check out. But if their opinions, experiences, and creativity are genuinely welcomed, they lean in.

Employees who are listened to work harder. Simple as that.

4. Curiosity accelerates learning

In today's environment, where change is constant and complexity is high, the leaders who thrive aren't the ones with all the answers—they're the ones who can learn the fastest.

And you can't learn without asking. You can't grow without admitting you don't know. Curiosity fuels adaptability.

5. Curiosity prevents blind spots

No leader can see the whole picture alone. The ones who think they can are dangerous. Curiosity surfaces contradictions, divergent perspectives, and inconvenient truths—exactly the things leaders need to make better decisions.


What Does Curiosity Look Like in Practice?

This isn't about turning every meeting into a therapy session. It's about developing a bias for exploration over assumption. Some of the most powerful, curious questions a leader can ask include:

  • "What are we missing?"
  • "What do you see that I don't?"
  • "How would you approach this if you were in charge?"
  • "What's the real challenge here?"
  • "Why do you think that's happening?"
  • "How are you doing—really?"

And when you ask, shut up and listen. No interrupting. No jumping in with solutions. Just hold the space and let the answers breathe.


What Happens When You Don't?

When leaders lack curiosity, they often overestimate alignment and underestimate risk. They assume their team is fine when it's not. They think everyone's bought in when people are actually checked out. They chase surface-level symptoms and ignore the root causes.

They build compliance, but not commitment.

They confuse silence with agreement.

And one day, they find out the hard way that no one told them the truth, because they never created a space for it.


The Challenge: Curiosity as Default, Not Exception

The best leaders don't save curiosity for annual reviews or innovation workshops. They make it their default mode of operation. They train themselves to pause, to wonder, to probe, to question—especially when the stakes are high or their assumptions feel most certain.

Because curiosity doesn't signal weakness, it signals wisdom.

It's not a detour. It's the path to better thinking, stronger teams, and smarter leadership.


Final Thought:

If you're a leader and you find yourself talking more than listening, answering more than asking, and assuming more than exploring, pause. Ask yourself:

What am I missing?

You might be surprised at what opens up.

Because leadership isn't always about being right, it's about being wise enough to know when you might be wrong—and curious enough to find out.