John Grubbs - When Training Matters

Helping Companies Rethink, Recover & Refocus on the Future

Call John Grubbs (903) 295-7400

facebook linked in twitter youtube


tolerate excuses

Jack Welch, the former Chairman and CEO of General Electric was known for his strong stance on accountability and performance in the workplace. He famously emphasized the importance of results-driven leadership and fostering a culture of continuous improvement. Welch's perspective on excuses is summarized in his direct and no-nonsense approach to management.

He believed that excuses have no place in a high-performance organization. Welch considered excuses as barriers to progress and accountability. He often stated that exceptional leaders and employees take ownership of their actions and outcomes and do not let reasons stand in the way of delivering results.

Welch was known for his quote: "No good decision gets made in a swivel chair." This quote encapsulates his belief that acting and making decisions is far more valuable than coming up with excuses for inaction or failure. He believed that leaders should be proactive, adaptable, and focused on finding solutions rather than dwelling on reasons for failure.

In his book "Winning," Welch emphasized the importance of honest communication and facing reality. He advocated for open discussions about challenges and setbacks but discouraged using excuses to justify poor performance. Instead, he encouraged leaders to identify the root causes of problems, address them, and take steps to prevent them in the future.

Jack Welch's perspective on excuses in the workplace can be summarized as follows: excuses hinder progress, accountability, and growth. Exceptional leaders take responsibility for their actions, focus on solutions, and create a culture where results are valued more than explanations for failure.

In the fast-paced and high-pressure business world, executives face challenges and setbacks that can hinder achieving their goals. In such circumstances, the response to excuses becomes critical to the organization's success. Surprisingly, executives frequently tolerate excuses from their employees despite the potentially harmful implications for productivity and accountability. This paradoxical behavior begs the question: Why do executives accept excuses? This article delves into the complex reasons behind this phenomenon, examining the psychology, organizational dynamics, and potential benefits associated with the tolerance of excuses in executive settings.

Maintaining Psychological Well-being

As leaders of their organizations, executives must balance...

Finish Reading The Paradox of Excuse Tolerance 


Crazy enough to win

Discover My Podcast